CUPE Calls Unpaid Work For Flight Attendants Industry's Dirty Secret

Image: PHOTO: Flight attendant with an oxygen mask. (Photo via Thinkstock / Royalty-free)
Image: PHOTO: Flight attendant with an oxygen mask. (Photo via Thinkstock / Royalty-free)
Bruce Parkinson
by Bruce Parkinson
Last updated: 6:49 AM ET, Wed April 12, 2023

The Canadian Union of Public Employees (CUPE) says the average flight attendant in Canada work 35 hours every month for free.

The union that represents 18,500 flight attendants with 10 Canadian airlines including Air Canada, WestJet, Air Transat and Sunwing has launched a campaign titled "Unpaid Work Won't Fly."

"Much of the Canadian public has no idea that when flight attendants are doing their pre-flight safety checks, or assisting passengers with boarding, or helping passengers when their plane is delayed at the gate after a long journey, that the flight attendant isn't even being paid," said Wesley Lesosky, a flight attendant with CUPE 4094 and president of CUPE's Airline Division.

"It's a dirty secret in this industry and one that we're determined to expose and end for good."

"If we're at work, in uniform, doing our jobs and taking responsibility for our passengers, we should be getting paid - simple as that," Lesosky added.

Flight attendant serving coffee mid-flight
PHOTO: Flight attendant serving coffee mid-flight. (Photo via Getty Images Plus / iStock / YakobchukOlena) (Getty Images Plus / iStock / YakobchukOlena))

The campaign will culminate in a National Day of Action to End Unpaid Work on April 25, with events in Vancouver, Calgary, Toronto, and Montreal.

In December 2022-January 2023, CUPE surveyed its airline sector membership about the issue of unpaid work, receiving responses from over 9,500 members. The survey found that:

-- Flight attendants work an average of 34.86 hours unpaid per month -- almost a full week every month.

-- Flight attendants are not paid for boarding, which can take up to an hour.

-- Flight attendants are not paid for their pre-flight prep and safety checks.

-- 99.5% of flight attendants aren't paid when they're checking in through security, even though they're at work in uniform.

-- 98.6% of flight attendants aren't paid while passengers deplane after a flight, even though they are still assisting passengers disembark.

-- 75% of flight attendants are only paid a partial wage for mandatory regulatory training, even though airlines and the federal government require several training days per year.

-- 98.4% of flight attendants are not paid when the plane is being held at the gate after landing, even though they are still assisting passengers.

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