Toronto Pearson International Airport partnered with Autism Ontario and Air Transat for the third annual Ready, Set, Fly…with YYZ event — a hands-on airport familiarization program designed to help individuals with autism and other neurodivergent conditions feel more comfortable with air travel.
According to a press release, about 200 participants took part in the immersive experience, which guided families through every stage of a typical journey, including check-in, security screening, boarding an aircraft, and clearing customs.
“At Toronto Pearson, we’re committed to creating a smooth, safe, and enjoyable airport experience for all. We want every passenger to feel welcome and confident as they experience the joys of air travel,” said Christina Iacovino, director, Customer Experience and Development at Toronto Pearson.
“By working closely with our partners and listening to passengers’ experiences at events like ‘Ready, Set, Fly...with YYZ,’ we learn valuable lessons that help us reduce barriers and make air travel more inclusive.”
Toronto Pearson, Air Transat and Autism Ontario host immersive airport familiarization tour for individuals with autism and neurodivergent needs (CNW Group/Greater Toronto Airports Authority) (Photo Credit: GTAA)
Marg Spoelstra, CEO of Autism Ontario, said the program offers a valuable opportunity for families to prepare before a trip.
“Routine and predictability make a world of difference for many autistic people,” she said. “Since airports and flights can be unpredictable, such as with unexpected changes and delays, programs like ‘Ready, Set, Fly’ help families build confidence, reduce stress, and make travel more accessible.”
Air Transat, a long-time partner of the initiative, noted the growing impact of the annual event. “Seeing this event grow year after year is a testament to how meaningful it is for neurodivergent individuals, their families, and our team,” said Andréan Gagné, senior director, Communications, Public Affairs and Corporate Responsibility at Transat.
“Bringing people closer together is at the heart of what we do, and we are proud to contribute to making air travel more inclusive by championing initiatives like ‘Ready, Set, Fly.’”
In addition to this annual event, Toronto Pearson recently launched its new Travel Rehearsal Program, which offers passengers with disabilities a chance to practice their airport journey year-round on a more personalized basis.
Information about the Rehearsal Program and other accessibility initiatives is available at torontopearson.com/accessibility.
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