by Natasha Lair
Last updated: 7:20 AM ET, Thu November 12, 2026
Amid ongoing travel disruptions, the Cuba Tourist Board is reassuring travel advisors that the destination remains accessible, while outlining updated entry requirements for Canadians travelling to the island.
The message comes as the destination continues to face significant challenges, including shortages of fuel, electricity and basic necessities, while Canadian airlines have suspended service to the destination.
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Ottawa continues to advise against non-essential travel to Cuba.
"We want to reassure our valued travel trade partners that travelling to Cuba remains completely accessible," said Gihana Galindo, Director of the Cuba Tourist Board.
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"These updated digital platforms are designed to simplify the pre-departure process. By familiarising themselves with the new e-Visa portal and mandatory entry forms, agents can guide their clients and ensure they are fully prepared to experience everything Cuba has to offer."
The Tourist Board has outlined five entry requirements advisors should review with clients before departure.
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1. New Electronic Visa Portal
Canadian citizens travelling to Cuba through a third country must obtain an electronic tourist visa before departure.
Applications can now be submitted through the new official portal at www.consular.cu. Travellers are advised to apply at least seven days before departure. E-visas can also be obtained through authorised travel agencies.
The tourist e-visa is valid for a single entry within one year of issuance and permits stays of up to 90 days. Travellers can apply for an extension at a local immigration office in Cuba, allowing a maximum stay of 180 days.
A new e-visa is required for each subsequent trip.
2. Mandatory D'Viajeros Entry Form
All travellers must complete Cuba's digital D'Viajeros declaration within seven days before arrival.
The form is available at www.dviajeros.mitrans.gob.cu.
Once completed, travellers receive a QR code that must be saved or printed and presented to immigration officials upon arrival.
3. Mandatory Health Insurance
Proof of valid health insurance remains mandatory for entry into Cuba.
The Tourist Board recommends purchasing destination-specific coverage through ESICUBA/ASISTUR at www.cubaasistur.com.
Travellers flying to Cuba from the United States on American Airlines, Delta Air Lines, Southwest Airlines or other U.S.-departing flights have compliant health insurance included in their airfare for stays of up to 30 days.
In these cases, the airline ticket or boarding pass serves as proof of coverage.
4. Passport Validity
Travellers must hold a valid passport that remains valid for the entire duration of their stay in Cuba.
5. Re-entry Documentation for Canada
Non-Canadian citizens residing in Canada must ensure they have the appropriate documentation to return following their trip, including a valid permanent resident card or visa, where applicable.
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