New Health Protocol Tool Will Help HAL Guests Prepare To Cruise

Image: Holland America Line's Koningsdam was the first cruise ship to visit the Port of Vancouver in more than two years. (Holland America Line)
Image: Holland America Line's Koningsdam was the first cruise ship to visit the Port of Vancouver in more than two years. (Holland America Line)
Bruce Parkinson
by Bruce Parkinson
Last updated: 4:25 PM ET, Mon September 26, 2022

Holland America Line recently relaxed its health requirements on most voyages, which opened cruising to a wider range of guests. Now the cruise line is making it easy to find out what protocols are required for your clients' cruise.

With a new Health Protocols Tool on Holland America Line's website, booked guests can simply enter their booking number and the exact vaccination and testing requirements will be outlined. All 2022 cruises are available, and 2023 departures are to be loaded soon.

Earlier this month, Holland America Line announced that vaccinated guests no longer need a pre-cruise COVID-19 test to board and unvaccinated guests are welcomed on board with proof of a negative COVID-19 self-test. Exceptions remained for some destinations, including cruises to Canada, Alaska and Australia. That's changing now too, after Canada announced it will drop border and cruise restrictions effective October 1.

"This is a win for the cruise industry and for our guests, as we are seeing growing interest for booking 2023 cruises to Alaska and Canada/New England," said Gus Antorcha, president of Holland America Line.

"It's a positive step that puts health protocols for our Canada and Alaska cruises more in line with most of our other global cruises. We thank Transport Canada for taking action that will continue to protect the health of travelers while also making it easier for them to book a cruise that allows us to support the local economy."

Also new is that the VeriFLY app will now include the health requirements needed specific to each cruise. VeriFLY already speeds up the embarkation process by allowing users to preload proof of vaccination and testing information. Now the app will also prompt guests for specific information needed for their cruise.

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