Global tour operator Collette has announced the succession of Jaclyn to Chief Executive Officer. She becomes only the fourth CEO in the company’s 106-year history – and the first female to hold the role.
Leibl-Cote will lead Collette’s Executive and Strategic Leadership Teams, driving both the company’s strategic direction and its day-to-day operations.
Current Collette CEO, Dan Sullivan, Jr. announced the promotion at a companywide meeting, sharing his excitement for the change of leadership and the company’s robust future.
Sullivan, Jr. will transition to the role of Executive Chairman, effective immediately, where he will act as an advisor to Leibl-Cote and the Executive Team on the company’s overall direction and long-term strategy.
Jaclyn Leibl-Cote and Dan Sullivan Jr. (Photo Credit: Collette)
“This transition is the culmination of a comprehensive succession planning process to ensure leadership continuity and position Collette for continued growth,” said Sullivan, Jr.
“Jaclyn has served as President and Chief Customer Experience Officer since 2018, bringing a wealth of knowledge to the organization. She successfully steered the company through a global pandemic, with Collette emerging stronger and more innovative than ever before,” he added.
Leibl-Cote joined Collette in 2005, holding roles as tour guide, client care agent, product designer and strategist, head of marketing, and most recently as President and Chief Customer Experience officer.
Collette says her achievements include driving product line differentiation, developing an innovative customer experience platform, broadening the company’s leadership team, evolving a data-driven strategy and cultivating a values-led culture.
To view a video commemorating the leadership change, click here.
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