by Jen Mallia
Last updated: 5:50 PM ET, Mon April 14, 2025
Montreal-Trudeau International Airport had the honour of taking home two Skytrax Awards this year. The first, "Best Airport Staff Service in North America" for 2025 continues on a pattern of winning, first in 2021 and again in 2023. The second, which the airport also won in 2021 was "World's Cleanest Airport in North America."
"With YUL welcoming a record 22.4 million passengers in 2024, I'm particularly proud that the excellent work of our airport community staff has been recognized by these two awards," said Yves Beauchamp, President and CEO of ADM. "We are fortunate to have a dedicated community that has enabled YUL to excel in service quality and user experience for many years. I would like to extend my sincere thanks to all of our 13,000 employees who, day in and day out, do their very best to maintain our facilities and guide and serve travellers from home and abroad. It is their dedication and smiles that make our international airport and city shine and reach new heights."
The award is a reflection of how passengers regard the airport and its staff. "Montréal-Trudeau International Airport continues to earn the respect of travellers in the region for its service standards. These awards reflect the ongoing efforts of its employees to create a welcoming and efficient environment that leaves a lasting positive impression," said Edward Plaisted, CEO of Skytrax.
The awards are based on a massive customer survey conducted at over 565 airports and involving millions of travellers worldwide. The survey assesses the user experience in all front-line areas of airport services and facilities, from check-in, arrivals, retail and security to departures at the gate. The latest survey was conducted between August 2024 and February 2025.
Vancouver International (YVR) was also recognized as one of the top airports in the world.
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