TICO Charges Temple & Temple Tours, Directors; Niagara Operator Fined

The Travel Industry Council of Ontario (TICO) has laid charges against a former Toronto-based travel agency and two of its directors, while a separate case has resulted in a conviction and fine for an unregistered operator.

TICO has charged Temple & Temple Tours Inc. with one count of withdrawing consumer funds held in trust for purposes other than those intended.

Additionally, John Temple and David Temple were each charged with one count of being an Officer and Director of a corporation and failing to take reasonable care to prevent the corporation from committing an offence.

Temple & Temple Tours Inc. was previously a registered travel agency in Toronto, Ontario that specialized in educational tours for student group travel.

RELATED: TICO Approves $1,240 in Compensation Claims Linked to Temple & Temple Tours Closure

In January 2025, TICO suspended the agency’s registration due to allegations that it was not financially responsible in the conduct of its business and was operating in contravention of the Travel Industry Act, 2002. TICO also issued a Notice of Proposal to revoke the registration. The company voluntarily terminated its registration on March 24, 2025.

According to TICO, individuals convicted in court of offences relating to the Travel Industry Act, 2002 are subject to fines of up to $50,000 and/or prison terms of up to two years. Corporations are subject to fines of up to $250,000.

In a separate case, after being charged by TICO, Wayne Kretz, operating as Niagara Sports Tours, was found guilty of one count of operating as a travel agent without being registered.

It was found that Kretz advertised packages to sporting events that included accommodations.

Kretz was fined CAD$5,625, inclusive of a victim surcharge.

“TICO prosecutes companies and individuals to maintain the integrity of Ontario’s travel marketplace, giving consumers confidence when purchasing travel from registered professionals, while ensuring a level playing field for registered businesses.”

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