RIU Hotels & Resorts Innovates To Meet Guests' Needs

A family-operated hotel chain founded nearly 70 years ago, RIU Hotels & Resorts has properties in the Caribbean, Africa, Europe and the U.S. that are dedicated to crafting the perfect guest experience, whether it's a family getaway, romantic wedding, business conference, golf extravaganza or a friend-bonding experience. One of the many reasons behind RIU's success is its ability to focus on what guests value most and to evolve to meet those needs. To help agents stay on top of its new or renovated properties, packages and services, RIU frequently updates its training program at TravelAgentAcadamy.com. Follow this slideshow for a glimpse of the innovations that await your clients.

RIU now makes partying with top DJs and musical performers part of the weekly experience at many of its resorts throughout Mexico and the Caribbean, including Jamaica and the Dominican Republic. Its Riu Pool Parties are creative events for adults only and are held up to several times a week in enclosed areas, where food and drinks are included. And everyone can enjoy the magnificent themed Get Together Parties held once a week with the goal of having the most fun possible - and again, food and drinks are included.

Fun for adults and children, Splash Water World is an aquatic park offering guests at RIU properties free, unlimited access to a host of attractions, including water tubes, toboggans and high-speed slides. The most recent properties to include the water park are the newly renovated Riu Montego Bay Hotel in Jamaica and Hotel Riu Dubai in the United Arab Emirates.

Riu Montego Bay Hotel reopened this past December as an adult-only property, complete with beautiful room renovations and updated facilities - including Splash Water World, a new wellness center, a redesigned pool area with five pools, a swim-up bar and poolside grill, and a new beach party area. And that's just for starters!

Located beachfront in the Deira Islands near opulent Dubai in the United Arab Emirates, this recently opened all-inclusive property offers a marvelous getaway. The hotel's facilities include entertainment areas, pools with swim-up bars, a spa, a conference room, various themed restaurants, the Splash Water World park... and much more!

Plans are in the works for Riu Plaza Manhattan Times Square, Hotel Riu Plaza London - it will be the first RIU property in the UK - and a Plaza hotel in another new destination: Canada (in Toronto).

The new RIU Hotels & Resorts travel agent portal, RIU Pro, conveniently brings together everything in one place: RIU Partner Club, RIU Specialist, RIU Brand Center, RIU News and RIU blog.

The RIU Guest Info App places key hotel information and services at your fingertips: spa treatments, culinary offerings, activities schedule, promotions, points of interest in the area and more.

The updated training program will include a chart with brief explanations of how the company is focused on delivering a safe, healthy experience to your fun-loving clients. Plenty of specific information can be found at its website, riu.com, including a booklet and frequently asked questions.

For a more detailed overview - on everything from hotels that have been either updated or introduced over the past five years to a broad range of social packages - keep an eye out for emails announcing the revised RIU Specialist Program at TravelAgentAcademy.com!