Flight Centre Travel Group (FCTG) Canada posted a "record year," with growth across both its leisure and corporate travel businesses despite a year marked by geopolitical uncertainty, airline disruptions and economic pressures.
The result marks the third straight record performance in the company's 31-year history in Canada.
“One of the clearest things we saw this year is that Canadians kept travelling, even as the market became significantly more volatile,” said Chris Lynes, managing director, FCTG Canada.
“Shifting demand for U.S. travel, disruption in Cuba and the Middle East, airline strikes, severe weather and continued economic pressure all influenced where and how Canadians travelled.
“When flights are disrupted or plans are upended, expertise and the ability to offer alternatives matter. Our teams helped customers rethink itineraries, find options and keep their travel moving, and that was a significant part of our performance this year.
“We saw particularly strong travel within Canada, while international demand strengthened for Europe, Southeast Asia and other parts of the Caribbean. For our industry, that is an important signal: Canadian travel demand remains strong, and travellers are prepared to adapt when circumstances shift.
“We are going into the new financial year investing for growth, including two new Flight Centre retail stores in Ontario and British Columbia, expanding Corporate Traveller’s presence in Quebec and growing our multinational business travel segment through FCM Travel.”
The company did not provide specific Canadian revenue or transaction figures in its announcement.
Corporate Travel Drives Global Results
Canada's performance comes as FCTG's global corporate division reported record total transaction value and revenue for the financial year.
The company said North America recorded particularly strong growth in the small and medium-sized enterprise business travel segment, led by Corporate Traveller.
“Corporate Traveller was the star of the show this year,” said Chris Galanty, FCTG global corporate CEO. “It's the only global travel management company built purely around the SME customer.
“What makes it different is the combination of our own technology, a platform called Melon, with a dedicated travel consultant for every customer. Customers get modern tools and real personal service, and FCTG’s buying power behind them too.”
The results were released as part of Flight Centre Travel Group's end-of-financial-year results filed with the Australian Securities Exchange.
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