Hiring Crisis? Kirk Talks Travel With TripCentral CEO, Richard Vanderlubbe

Hiring crisis? What crisis?

TravelPulse Canada Editor-In-Chief John Kirk sat down with Richard Vanderlubbe, TripCentral.ca CEO, to talk about the company's post-COVID recruitment strategy.

TripCentral.ca is attracting new talent by hiring both sales-focused and support-focused people, rather than trying to combine the two roles, which is often an awkward fit.

Vanderlubbe says remote work is encouraged, and hiring is being accelerated through incentives like liveable entry level salaries and generous vacation time.

Having at least four weeks off per year gives staff time to take advantage of the perks they earn by selling resorts, Vanderlubbe says, and keep up to date on the products they're selling.

Watch the video for an entertaining and interesting look at how one of Canada's largest travel retailers is reimagining the role of the travel agent.

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