In light of the current pandemic context, Air Canada will be suspending some flights to Sun destinations from January 24 until April 30, 2022.
Suspended destinations include Antigua, Aruba, Samaná, Curaçao, Exuma, Grenada, Puerto Plata, Santo Domingo, Bermuda, Grand Cayman, Havana, Saint Vincent and the Grenadines, Saint Martin/Sint Maarten, and Saint Kitts and Nevis.
To help ensure that Canadians are not stranded abroad, Air Canada plans to operate a number of one-way commercial flights from affected destinations in order to return customers at the suspended destinations to Canada.
Any travellers affected by the temporary suspension of the above listed destinations will be issued a full refund. Our team will be contacting any impacted customers and processing refunds in order of departure date. Eligible customers will receive an invoice as confirmation of their refund once it has been issued.
An announcement from Nino Montagnese, VP Air Canada Vacations, reads "At first glance, 2022 can be mistaken for its predecessor. Omicron ushered in a wave of renewed uncertainty that coincided with the holidays and impacted our industry yet again. But unlike the heavy restrictions that kicked off 2021, this setback is a molehill, not a mountain. And this year is nothing like the last. We're stronger, wiser and well-prepared to manage the potential effects of COVID-19.
The challenges of this new year are not unprecedented. Based on the lessons learned in 2021, we've implemented the necessary policies and procedures to help our industry weather the storm. The goodwill policy we introduced last spring guarantees a refund to any customer whose vacation is cancelled by Air Canada Vacations. This was more than a gesture; it was a way to rebuild Canadians' confidence in travel and encourage the bookings we all need to recover. We've also restored a level of comfort, thanks to our CareFlex travel protection plan and the COVID-19 coverage offered through Allianz Global Assurance. Despite the uncertainty created by a new variant, we're seeing that people are planning their vacations and following through with them.
This is a fresh start bolstered by a slew of lessons. We've become familiar with the ebbs and flows of the pandemic now. Although we may feel trepidation when our deja vu is triggered, we should see it instead as a sign of how far we've come. Pandemic travel is no longer extraordinary - it's a reality that we're well-prepared for. We've got this.
I wish you all a brighter 2022, full of promise and possibility. Thank you for your continued support."
Official details can be found here and a list of what these cancellations mean can be found here.
Please note that existing travel restrictions, including providing proof vaccination and of a negative COVID-19 test result before boarding an international flight bound for Canada, are still in effect. It is your responsibility to ensure that you - and any child travelling with you - have all the valid travel documents required for re-entry into Canada. Please visit the Government of Canada website for more details.
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