by Natasha Lair
Last updated: 9:20 AM ET, Tue November 18, 2025
UPDATE (1:45 pm ET): "Cloudflare services are currently operating normally. We are no longer observing elevated errors or latency across the network.
"Our engineering teams continue to closely monitor the platform and perform a deeper investigation into the earlier disruption, but no configuration changes are being made at this time.
"At this point, it is considered safe to re-enable any Cloudflare services that were temporarily disabled during the incident. We will provide a final update once our investigation is complete."
ORIGINAL STORY
One of the largest providers of web infrastructure services, Cloudflare, has reported an "internal service degradation," causing significant disruptions to various internet services on Tuesday morning.
"Travelers and tourism professionals are facing difficulties accessing official electronic visa (e-Visa) application portals, following a major outage within the infrastructure of Cloudflare, a key player in Content Delivery Network (CDN) and Internet security services," visanews.com reports.
The cybersecurity provider plays a vital role in ensuring security, performance, and reliability for numerous companies in the travel sector, including airlines, airports, hospitality firms, and online booking platforms.
Global News reports, "outages appear to be hitting websites including X, DownDetector, Dayforce and Claude AI among others."
The incident began shortly before 7 a.m. ET when Cloudflare announced it was investigating an issue impacting various online services.
A spokesperson from Cloudflare told The Guardian an unusual spike in traffic "caused some traffic passing through Cloudflare’s network to experience errors."
“We do not yet know the cause of the spike in unusual traffic. We are all hands on deck to make sure all traffic is served without errors. After that, we will turn our attention to investigating the cause of the unusual spike in traffic.”
Multiple reports indicate that a multitude of high-profile websites, including X, Spotify, OpenAI, and Amazon Web Services, are among those affected.
Responding to the disruption, Cloudflare posted on its site, "The issue has been identified and a fix is being implemented."
By around 7:30 a.m., the company reported some recovery of services, noting, however, that users might still experience "higher-than-normal error rates."
Industry stakeholders are closely monitoring the situation, given the critical role of digital infrastructure in maintaining operational efficiency and security.
Further updates from Cloudflare are expected. The most recent states, "We continue to see errors and latency improve but still have reports of intermittent errors. The team continues to monitor the situation as it improves, and looking for ways to accelerate full recovery."
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