AmaWaterways’ Director of Strategic Partner Networks Diane Horan and Bronwyn McKindley, VP of Reservations have recently held a webinar outlining the benefits of upselling their river cruise journeys. Upselling both has big benefits for both advisors and travellers alike.
Travel advisors are encouraged to reference the all-new Upsell Toolkit, which showcases all the ways to upsell their client’s river cruise experience, the lucrative commission rates, and the marketing resources needed to help sell these upgrades to their clients.
To access the new Upsell Toolkit, click here.
Here are a few key takeaways to remember when booking clients on AmaWaterways.
Suites
With additional square footage, a separate sitting area and bathrooms that include both a shower and bathtub, AmaWaterways’ suites are well suited for your discerning clientele and are also a perfect option for clients who have only cruised on ocean liners. Some think that embarking on a river cruise journey means small staterooms, but AmaWaterways’ spacious suites allow guests plenty of room to rest and relax as they enjoy the river cruise line’s incredible itineraries.
Guests in AmaWaterways’ suites will experience special, included perks that come with their luxurious accommodations. Many of these are not advertised by AmaWaterways as they prefer to “surprise and delight” your clients on board and exceed their expectations. These special amenities can be found in the Upsell Toolkit.
AmaWaterways Air
AmaWaterways likes to take care of your clients throughout their entire journey – and this includes providing them with great flight options getting them to and from their destination. When you reserve your clients’ flights with the river cruise line’s experienced and dedicated Air Team, you will earn 5% commission.
A main benefit of reserving air with AmaWaterways is peace of mind. Explaining to your client that this allows AmaWaterways to take care of them throughout the entire journey – a dedicated Air Team is there to assist in the case of disruption!
Plus, AmaWaterways’ limited-time AirPlus Offer gives your clients amazing flat rates on their flights to and from their Europe river cruise journey! Rates range from $1,099 for economy to $4,999 for business. (valid on new bookings by September 30, 2023)
(Photo Credit: AmaWaterways)
Land Packages
Longer journeys are trending within the travel industry, giving you an incredible opportunity to increase your commission by adding AmaWaterways’ optional pre- and post-cruise land packages to extend your clients’ river cruise journeys. Pre- and post-cruise land packages earn you a commission rate of 12%!
With high air prices and a built-up excitement for travel, encourage your clients to maximize their airfare and their entire investment by extending their river cruise vacation with one or more land packages.
(Photo Credit: AmaWaterways)
Extra Packages and Programs
Did you know your clients can renew their vows on board AmaWaterways’ ships in Europe? For just C$527 per couple, AmaWaterways’ Vow Renewal Package includes a symbolic ceremony, massages, dessert, special turn down service with a bottle of champagne.
There’s also an opportunity add AmaWaterways’ Concierge Golf Program on Danube Cruises. With a full 7-night itinerary plus our optional 3-night Prague land package, they can play at up to five championship golf courses in Europe while receiving concierge service, including club care, private luxury transportation to and from the courses, a la carte lunch at each course with beer and wine, an amenity-filled welcome packet and more. Plus, when you upsell your clients on this program, you earn 10% commission!
Longer Journeys: Combination Cruises
Canadian travelers appreciate longer vacations in Europe and to help you earn double the commission, we are delighted to offer our Combination Cruise Savings. When your clients reserve combination river cruises in Europe (back-to-back sailings with or without brief hotel stays in between), they will save 10% on their second sailing. With thousands of river cruise combinations, they can save 10% on EVERY consecutive sailing after their first, with no limit to the number of cruises they can add!
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