Aeroplan Makes Changes to eUpgrade Credit Expiry

by Marsha Mowers
Last updated: 7:30 AM ET, Wed May 15, 2024

As part of Aeroplan’s 40th anniversary, Air Canada is making changes to its eUpgrade credits policy in a move the company says will streamline the process and make it less confusing for travellers.

This change means travellers won’t have to wait for new credits to deposit every year to request an eUpgrade for next year's flights.

In a press release sent to members, the airline says they have “made a commitment to celebrating this milestone by introducing a series of improvements to the member experience” and they are “pleased to share one such change that reflects the simplicity and fairness that you value as an Aeroplan Elite member.”

Effective July 1, 2024, Air Canada is streamlining the validity of eUpgrade credits to provide:

-       Simplified Expiry: eUpgrade credits earned as part of your status benefits will be valid for 12 months from the date they are issued.

-       Improved Aeroplan Premium credit card benefit: Primary Aeroplan Premium credit cardholders will enjoy an additional 12 months of validity for all eUpgrades earned as part of their status benefits for a total of 24 months, and there will no longer be a cap at 50 credits. maximum. This will replace the current eUpgrade rollover benefit.

This adjustment will not apply retroactively to any eUpgrade credits earned before July 1, 2024, which will retain their existing validity.

However, as part of this change, unused eUpgrade credits earned through June 30, 2024, will be rolled over in 2025 (up to 50 credits total) for Aeroplan premium credit cardholders. This one-time rollover will be completed by March 31, 2025, and those credits will be valid until January 15, 2026. As a reminder, you have to be a premium credit cardholder in good standing for these added benefits to be applied.

For more information and FAQs, click here. 

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