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The Travel Industry Council of Ontario (TICO) has laid 28 charges against Mississauga-based Trip Support Inc., alleging the company failed to properly handle consumer funds and deliver travel services.According to TICO, the charges include 12 counts of failing to deposit money in a trust account and 16 counts of failing to provide travel services or a refund after receiving payment.Additionally, Victor Farjami has been charged with one count of being an Officer and Director of a corporation and failing to take reasonable care to prevent the corporation from committing an offence.“It is alleged that Trip Support Inc. accepted consumer funds for travel, which were not fully deposited into the company’s trust account, nor were the travel services or refunds provided to the consumers,” TICO said.Trip Support Inc. was a TICO-registered travel agency until November 4, 2024, when the company voluntarily terminated its registration. Following the closure, the Ontario Travel Industry Compensation Fund supported 41 consumers who did not receive their travel services or a refund, paying out $32,328.Victor Farjami is scheduled to appear in court on March 27, 2026, in Newmarket, Ontario.Under the Travel Industry Act, 2002, individuals convicted of offences may face fines of up to $50,000 and/or prison terms of up to two years, while corporations may face fines of up to $250,000.
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