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The Travel Industry Council of Ontario (TICO) has charged Tarjinder Singh, operating as Believe Travels, with one count of operating as a travel agent without being registered.TICO alleges Singh sold travel services after communicating with consumers on Facebook Marketplace, despite not being registered.The charges stem from a consumer complaint that claimed Singh sold travel services for a group of 10 people, but only half of the bookings were confirmed. The remaining five travelers had to purchase last-minute tickets at the airport.Singh is set to appear in court on February 6, 2026, at 9 a.m. in Toronto, Ontario.Individuals convicted under the Travel Industry Act, 2002 may face fines up to $50,000 and/or prison terms of up to two years, while corporations can be fined up to $250,000.“TICO prosecutes unregistered companies and individuals to maintain the integrity of Ontario’s travel marketplace, giving consumers confidence when purchasing travel from registered professionals, while ensuring a level playing field for registered businesses,” the council said.
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