by Lacey Pfalz
Last updated: 2:25 PM ET, Thu June 5, 2025
Host agency Avoya Travel Network has announced that its joint ownership between the Anderson family and investment firm Certares Inc. has ended, with Certares Inc. acquiring full ownership.
Avoya’s Chief Sales Officer, Phil Cappelli, and Chief Financial Officer, Mark Francone, will remain with the company.
Jeff Anderson and Michael Anderson, the previous joint owners, will remain involved until the middle of June to help with the transition.
“This change reflects a strong vote of confidence in Avoya’s business model, platform, and future growth trajectory,” the announcement stated.
An email was sent to all independent agents affiliated with Avoya, which stated that nothing in their normal operations, including commission structures, will be changing.
The advisor email also announced that Marc Kazlauskas, currently the President of FROSCH/VWT, a JPMorgan & Chase Company, will become Avoya’s new Chief Executive Officer effective August 4.
Virtual town hall events will be scheduled for advisors to ask questions and learn about the ownership change.
Certares Inc. has also invested heavily in travel companies including AmaWaterways, American Express Global Business Travel, tour operator G Adventures, rail company Brightline, Hertz Global Holdings, Tripadvisor, Wheels Up and Internova Travel Group, which owns consortia Travel Leaders Network.
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