Ensemble has announced the launch of the Ensemble Training Academy (ETA). Custom designed for advisors who are new to the business and the travel industry, the ETA offers a full curriculum that supports learning across a broad spectrum of topics.
The courses are designed for advisors to do on their own and are fully interactive, offering helpful resources and templates that can be downloaded to support advisors as they go through the onboarding process.
“While we have several members who have been with Ensemble for many years, we are also mindful that there are many newer advisors who have come into the industry more recently or others who are looking to grow their businesses and would benefit from enhanced training,” said Ensemble President Michael Johnson.
“We have always had some of the best training resources in the consortia space and are continuing that tradition with the launch of the ETA.”
The sessions offered in ETA include:
Building Your Business – Focusing on the basics of lead generation; how to identify and nurture the ideal client; how to use social media; branding; and website development.
Salesmanship 101 – Advisors will gain insight into important sales techniques and best practices including the art of perfecting a proposal; how to engage with clients; closing the sale and managing service fees.
Customer Service – Modules include everything from best practices for improving customer service as well as soliciting and managing client feedback.
There are also multiple onboarding modules specific to each vertical including cruise, air, hotel, destination and ADX (Agent Digital Experience) – Ensemble's proprietary booking platform that promises increased commissions and profitability for users.
The modules are available on Ensemble’s newly updated Member Portal and several members have already completed some of the content.
“I am really excited about the launch of this program as I am very passionate about training ICs, especially new ones to the industry,” said Lauren Doyle, President of The Travel Mechanic.
“It is important that education is viewed as ongoing with access to valuable training. The resources and tools that Ensemble has developed are an incredible asset to all agents -- new and seasoned. The training is not only of value to the members but the agency owners who plan to bring on new ICs.”
The launch of the Ensemble Training Academy is one of several new programs that Ensemble has launched over the past several months.
As part of rebuilding, rebranding and reimagining the consortium to ensure members have the most innovative tools and resources in the space for success, Ensemble has unveiled new marketing, hotel program, FAM program, branding, print and digital publications.
In addition, Ensemble says ADX – its proprietary technology platform – is now being used by more than 2,000 members who are seeing increased commissions and enhanced profitability.
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