Radisson’s 'Critical Step Forward’ in Digital Payments

by Jen Mallia
Last updated: 10:10 AM ET, Tue September 2, 2025

Radisson Hotel Group is touting a critical step forward in its digital transformation as it rolls out a new payment orchestration across the globe. The unified platform from CellPoint Digital establishes a standardized framework that the hotel group will be able to scale as it continues to grow. The statement from the company says the new platform “enhances operational efficiency while delivering a seamless experience for guests worldwide.”

"Standardizing our global payment infrastructure is a critical part of our strategy to improve efficiency and ensure a consistent experience for our guests," says Philippe de Roose, SVP Tax and Treasury at Radisson Hotel Group. "This successful deployment with CellPoint Digital gives us a scalable foundation to support future innovation and growth."

Before now, different hotels and regions had multiple property management systems, acquirers and localized payment methods. Now, Radisson will be using a centralized payment flow deployed across regions to ensure consistency. Hotel guests will have access to a customized hosted payment page that supports more than 20 languages and works across web, mobile and app channels.

Further integrations will include:

• Digital wallets and local alternative payment methods.
• Enhanced mobile payment experiences.
• Payment integration for online check-in and check-out.

"Our collaboration with Radisson Hotel Group demonstrates how Payment Orchestration can address complexity at scale," says Kristian Gjerding, CEO, CellPoint Digital. "This milestone reflects our shared commitment to operational excellence and delivering seamless, secure payment experiences across every channel."

Related: Hotels Hit Post-Pandemic High

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