TTAND's Penny Martin to Step Down

Image: Penny Martin will step down from TTAND in August 2024.
Image: Penny Martin will step down from TTAND in August 2024.
by Marsha Mowers
Last updated: 8:20 AM ET, Mon November 27, 2023

Penny Martin has announced that she will be leaving her role as VP Agent Experience at The Travel Agent Next Door next August.

 

Martin has been with the company since its inception, working alongside Flemming Friisdahl as they built the company from scratch 10 years ago.

 

“I am so fortunate that I have had the privilege of working with so many wonderful people throughout my career. It has been filled with unforgettable experiences, and I am immensely grateful for all of you who have been a part of it,” said Martin. “I will be retiring from my role at The Travel Agent Next Door but hope to stay involved in the travel industry. Travel is in my blood!”

 

She added that being part of The Travel Agent Next Door since the beginning was the ultimate achievement of her career in travel. “To see us grow from zero to over 1,200 agents was very exciting and rewarding.”

 

TTAND founder Flemming Friisdahl was full of praise for Martin and her role in helping grow The Travel Agent Next Door. “Penny has been by my side from well before we even opened our doors and I could not have built this company without her and she has been a key member of our team and instrumental in our growth,” said Friisdahl. “Timely and complete support for our agents is one of the key pillars at The Travel Agent Next Door and Penny has overseen this area from the beginning, ensuring our agents had everything they needed to sell travel and be successful.”

 

He added: “Many people often would joke that Penny was my work wife and Rhonda was my home wife. I’m not sure who was the lucky one but without both these ladies The Travel Agent Next Door would simply not be the company it is. I am VERY happy for Penny as she moves into this new phase in her life and I will miss my daily interaction with her. However, knowing Penny (as I do) I am sure we will get to see lots of her, as she will still be around TTAND from time to time, making sure I am doing a good job!”

 

Martin will continue in her role until August 2024 and intends to stay involved in the travel industry in some capacity after that date.

 

ABOUT: The Travel Agent Next Door was created to fully support the retail travel industry by giving their agents MORETM. The company specializes in the home -based travel agent, supporting medium to small size agencies, and agencies that would like to start their own home- based business. Its program offers member agents and agencies MORETM benefits and MORETM opportunities --unmatched by any other group in Canada. The company has a head office in downtown Toronto and a branch office in Vancouver, with BCCP, ACTA, TICO, CLIA and IATA designations. To contact The Travel Agent Next Door, visit ***.thetravelagentnextdoor.ca or call 416 367 TAND (8263) 




Topics From This Article to Explore

Featured Video

Get To Know Us Better

Advertise with UsTravelPulse Canada has been voted #1 by Travel Advisors in Canada year after year.. Let us help you connect with them.
Follow us on Social MediaDaily updates on Travel industry news and events across our social media channels stay current follow along!
Advertise with UsTravelPulse Canada has been voted #1 by Travel Advisors in Canada year after year.. Let us help you connect with them.
Follow us on Social MediaDaily updates on Travel industry news and events across our social media channels stay current follow along!

Become A Travel Expert

Watch Now!
Martinique: a taste of France in the CaribbeanNow On Demand - Originally Live On 6/8/2026Discover Martinique, where French art de vivre meets the Caribbean. Exceptional gastronomy and...
Upcoming Webinar
Asia Travel That SellsWednesday, July 29, 2026
2:00pm Eastern
Join Travel Weekly, TravelAge West, and TravelPulse for an in depth webinar on Asia travel. Explore...
Watch Now!
May Israel Ministry of Tourism WebinarThursday, May 28, 2026
2:00pm Eastern
Save your spot for this upcoming webinar! Details coming soon!
Watch Now!
Martinique: a taste of France in the CaribbeanNow On Demand - Originally Live On 6/8/2026Discover Martinique, where French art de vivre meets the Caribbean. Exceptional gastronomy and...
Upcoming Webinar
Asia Travel That SellsWednesday, July 29, 2026
2:00pm Eastern
Join Travel Weekly, TravelAge West, and TravelPulse for an in depth webinar on Asia travel. Explore...
Watch Now!
May Israel Ministry of Tourism WebinarThursday, May 28, 2026
2:00pm Eastern
Save your spot for this upcoming webinar! Details coming soon!