The Travel Industry Council of Ontariio TICO has made the official announcement that Markham, Ontario-based Jacco Tours (Ontario) Inc. had its registration under the Ontario Travel Industry Act, 2002 revoked effective July 14.
The company operated as both a travel retailer and wholesaler with several branches across the Toronto area. Jacco Tours primarily sold packages to China, Japan, South Korea, Taiwan, and Southeast Asia.
With Jacco Tours no longer in business, TICO offers the following information to help agencies assist eligible clients with claims against the Ontario Travel Industry Compensation Fund.
TICO says consumers who purchased Jacco Tours travel services through an Ontario registered travel agency (other than Jacco Tours) and who have future travel credits or have not received a refund for cancelled travel services should contact their travel agent for information and assistance.
You can let them know that they can request a claim form from TICO by calling 1-888-451-8426 or (905) 624-6241 or sending an email [email protected].
There is no provision under Ontario Regulation 26/05 of the Travel Industry Act, 2002 for a consumer to claim on the Compensation Fund if they purchased travel services from an out-of-province travel agency.
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