by Natasha Lair
Last updated: 10:40 AM ET, Thu April 16, 2026
Kensington is rebuilding its presence in Canada with two new sales hires, marking a return to in-market support for travel advisors after several years without a dedicated local team.
The company has appointed Aerin Chauncey as Sales Director and Crystal Almeida as Account Executive, Canada.
The hires represent Kensington’s first dedicated Canadian sales presence in recent years and come as the company expands its broader Outside Sales organization to more than 30 team members.
Aerin Chauncey, Sales Director at Kensington Tours (Photo Credit: Kensington Tours)
“Our advisor partners are at the center of everything we do,” said Marc Moore, VP, Agent Sales, Kensington.
“The addition of dedicated leadership in Canada reflects both the importance of this market and our long-term commitment to supporting Canadian advisors in a more meaningful and consistent way. Having a local presence allows us to be more responsive, more collaborative and more aligned with the needs of our partners.”
Crystal Almeida, Account Executive, Canada (Photo Credit: Kensington Tours)
The expanded sales team supports host agencies, consortia partners and independent advisors across North America, as demand for Kensington’s tours, cruises, vacation packages and air offerings continues to grow.
With the addition of Chauncey and Almeida, the company is aiming to strengthen relationships with Canadian advisors through more direct, on-the-ground engagement.
Kensington says advisors can connect with their representatives or access resources through its travel agent portal.
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