Hyatt's Inclusive Collection Confidant Collective is a comprehensive suite of best-in-class tools designed to help travel advisors excel in their profession.
This robust platform combines an advisor site, learning program called Confidant Learning and a rewards program called Confidant Rewards to create a unified platform supporting both experienced advisors transitioning from previous programs and newcomers to the industry.
The Confidant Collective recognizes that travel advisors shoulder an important responsibility in helping clients connect with loved ones and create lifelong memories. Through this program, Inclusive Collection aims to collaborate with advisors to craft exceptional moments in clients' lives with immersive, elevated experiences where every detail is seamlessly included from start to finish.
Comprehensive Resort Portfolio
The Inclusive Collection features 10 best-in-class brands that provide unlimited experiences, endless hospitality and thoughtful touches that exceed expectations. These luxurious, awe-inspiring resorts span some of the world's most coveted destinations across more than three continents and eleven countries. Each property redefines all-inclusive hospitality with stunning amenities including limitless gourmet dining, premium drinks, 24-hour room service and endless entertainment options.
The resorts cater to diverse client needs with world-class spas, activities for all ages, award-winning attentive staff and unique venues perfect for destination weddings, honeymoons or anniversaries. State-of-the-art meeting spaces also accommodate social groups and business events.
Advisor Support and Benefits
Inclusive Collection demonstrates its commitment to travel advisors through multiple support channels. The program offers educational trainings, customer service support, travel opportunities, exciting rewards, valuable marketing materials and resources for business growth. These tools enable advisors to serve as the best possible resource for their clients.
Current initiatives include Amazing May, celebrating Travel Advisor Appreciation Month with exclusive webinar series featuring live previews of new resorts in Aruba, St. Lucia and Miches in the Dominican Republic. The program also features giveaways with resort stays, round-trip air, cash vouchers and premium travel items exclusively for Certified Confidants.
The upcoming Confidant Connect Live 2025 at Secrets Tides Punta Cana will recognize the top 100 North American Travel Advisors. Additionally, the Advisor Direct Advantage program rewards advisors for booking directly on Hyatt.com, providing exclusive World of Hyatt Member Rates, earning perks for clients and offering double Confidant Rewards points plus exclusive promotions.
Through strategic partnerships like the collaboration between Dreams Resorts & Spas and MasterChef Junior, the Confidant Collective continues expanding unique experiences that advisors can offer their clients, ensuring every moment becomes worth celebrating.
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