Luxury cruise travellers are looking for something different—and Chris Austin says that's exactly what's driving demand for Explora Journeys.
In the latest episode of You Came to the Right Place, TravelPulse Canada hosts Natasha Lair and Jen Mallia sit down with Austin, President of North America for Explora Journeys, to discuss how the luxury brand is attracting both seasoned cruisers and travellers who have never considered a cruise before.
Chris Austin, President of North America for Explora Journeys (Photo Credit: Supplied)
"We are more than a cruise ship. We are an ultra-elegant hotel at sea," Austin says. "We're designed for today's luxury traveller seeking space, privacy and a slower, more intentional pace."
The conversation explores what's new aboard Explora III, why Canadian demand continues to grow, how luxury travel is evolving, and why younger affluent travellers are increasingly embracing ocean journeys. Austin also shares insights into the rise of immersive itineraries, longer port stays and the importance of listening to guest feedback as the brand expands to six ships by 2028.
Travel advisors will also hear Austin's perspective on selling luxury differently, the resources available through Explora Journeys' advisor platform, and why changing the language around cruising can help reshape client perceptions.
The episode wraps up with the podcast's signature Pulse Check, where Austin reveals the destinations he believes are on the rise, the luxury travel trend advisors should be watching, and his personal definition of luxury.
You Came to the Right Place: A TravelPulse Canada Podcast (Photo Credit: TravelPulse Canada)
Listen to Episode 9 of You Came to the Right Place wherever you get your podcasts.
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