by Donald Wood
Last updated: 8:00 AM ET, Wed March 4, 2026
To help travelers dealing with the aftermath of the war
against Iran, the Israel Ministry of Tourism (IMOT) has established emergency
procedures to assist tourists currently in Israel wishing to travel home.
As part of IMOT’s efforts to provide support and solutions,
the ministry operates the Virtual Tourist Office 24/7 to provide official
information and respond to inquiries, including via calls, emails, and WhatsApp
messages.
IMOT is also helping tourists identify departure options,
including land border crossings. To expedite departures, the ministry is
operating shuttle services from central pick-up points in Jerusalem and Tel
Aviv to the Taba border crossing.
In addition, IMOT is operating dedicated emergency efforts
to facilitate the accommodation of displaced individuals in hotels across the
country, in cooperation with industry partners and authorities.
IMOT also revealed that Tourist groups visiting Israel
operate under the full responsibility of the Destination Management Company
(DMC), which assumes exclusive responsibility for the group’s operations
throughout their stay.
As part of the DMC’s wartime role, it will oversee all
logistical and operational decisions, including selecting the appropriate
border crossing when traveling to neighboring destinations—such as Jordan or
Egypt—and coordinating all necessary arrangements with the relevant authorities
in Israel and the destination country.
IMOT and DMC acknowledged that tour groups are typically
accompanied by leaders and designated points of contact who maintain ongoing
coordination with agents and partners on the other side of the border to ensure
smooth transitions and the continuity of services.
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