A new survey solidifies what Hamilton-Niagara residents have been doing for years - crossing the border to save both time and money on their flights.
The survey done by the Buffalo Niagara International Airport finds that 55% of Hamilton-Niagara residents will consider flying from the airport to save time and money. In the GTA, that number is at 35%.
“The survey findings are in line with BUF’s projection of over one million Canadians flying from Buffalo Airport this year. Once you arrive at the airport, your average time to your departure gate is 12 minutes, which isn’t a reality in Toronto where long wait times are the norm,” says Pascal Cohen, senior marketing manager at Buffalo Airport.
“Thirty-five per cent of originating passengers at Buffalo Airport are Canadians, representing a substantial portion of our clientele. This translates to an impressive one million * Canadians choosing Buffalo Airport for their flights”.
“Southern Ontarians have to bear some of the highest travel costs in the country, and we are here to offer an alternative for them to save on their vacation by flying from across the border and receiving a seamless travel experience,” he added.
For example, opting for a domestic flight within the U.S. eliminates the need for Customs and Immigration stops, and international taxes and fees. Recognizing travel challenges, the airport enhances passenger experience through real-time updates on its website regarding traffic situations, a crucial feature compared to longer waiting times at Pearson International Airport.
Canadians can book their flights aboard American Airlines, Delta Airlines, Frontier Airlines, JetBlue Airways, Southwest Airlines, Sun Country Airlines, United Airlines and Vacation Express by Sunwing.
Buffalo Airport boasts 75 daily non-stop flights, with 16.5 flights daily to and from New York, and 6.5 flights daily to and from Orlando, solidifying its status as a favoured choice among Canadian travellers. Looking ahead, the airport is set to enhance its service offerings, with plans to introduce daily flights to sought-after destinations including Phoenix, and Nashville commencing in April. Poised for a resurgence, Buffalo Airport aims to return to passenger numbers reminiscent of 2019 by spring 2024, aligning with its commitment to providing diverse and convenient travel options.
“What travellers see right away when they arrive here is the warmth and kindness they receive, creating an atmosphere that fosters a positive and welcoming travel experience, Canadians keep telling us they love not only the friendly greetings they receive, but the affordable parking offered within steps of the airport.” Cohen said.
Beyond operational efficiency, Buffalo Airport takes pride in being the largest airport by passenger traffic in Upstate New York. This distinction is reflective of the airport's commitment to maintaining high standards across various aspects, including hospitality, customer experience, cleanliness, and maintenance.
“We are providing Canadians with even more choice, flexibility and convenience along with the peace of mind of flying from an airport that is easy to reach and travel to their favorite destinations.
The survey was commissioned by Buffalo Airport and conducted by Leger from January 12-14, 2024. The survey engaged 562 residents aged 18 and older in the Greater Toronto (n=452) and Hamilton/Niagara (n=110) Area , providing valuable insights into travel preferences.
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