by Jen Mallia
Last updated: 2:25 PM ET, Tue June 17, 2025
Air Canada took home a host of awards from the Skytrax World Airline Awards held at the Paris Air Show today.
Canada’s flag carrier was honoured with nine awards, including Best Airline in North America. Air Canada was rated as the 19th top airline in the world, the only North American airline to be named in the top 20.
“We are tremendously proud that Air Canada has been named the Best Airline in North America at the 2025 Skytrax World Airline Awards,” said Michael Rousseau, President and Chief Executive Officer at Air Canada. “I thank our customers, the people who know our products and services best, for voting for us and for their loyalty in choosing to fly with Air Canada. I congratulate our 40,000 global employees, who are the true winners of this award, and I thank them for their professionalism in taking care of our customers and transporting them safely with glowing-hearted hospitality. I am pleased but not surprised to see their work elevating the customer experience recognized on a global stage.”
The Skytrax awards are based on surveys completed by 22 million global travellers. Last year Air Canada was ranked 29th. The move up the list is something Rousseau is proud of and sets a level of service he aims to maintain. “In North America, we are Canada’s flag carrier competing successfully against the world’s largest and best airlines, which makes this award very significant,” Rousseau says. “But while today we are celebrating, we are not letting up. Our commitment is to rise even higher – through new products, services, and delivering with care and class, positive customer experiences as we share the best of Canada with the entire world – to keep earning our customers’ loyalty far into the future.”
In addition to the recognition as North America’s Best Airline, Air Canada received awards for:
- World’s Best Business Class Lounge Dining (at the Toronto Air Canada Signature Suite)
- Best Cabin Crew in Canada and North America.
- Best Low-Cost Airline for its Rouge subsidiary.
- Most Family Friendly Airline in North America.
- Best Premium Economy Class Onboard Catering in North America.
- Best Business Class Onboard Catering in North America.
- Best Business Class Lounge in North America.
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