TICO Recruiting for New Industry Advisory Council (IAC)

Image: The previous Consumer and Industry Advisory Committee (CIAC) was dissolved effective December 31, 2023. (Photo Credit: Travel Industry Council of Ontario)
Image: The previous Consumer and Industry Advisory Committee (CIAC) was dissolved effective December 31, 2023. (Photo Credit: Travel Industry Council of Ontario)
by Marsha Mowers
Last updated: 7:15 AM ET, Fri January 19, 2024

The Travel Industry Council of Ontario (TICO) is recruiting for members to join two new councils that were created on order of the Ministry last year, after the release of its value-for-money audit

The Industry Advisory Council (IAC) will hear directly from industry, while a separate Consumer Advisory Council (CAC) will be dedicated to receiving feedback from consumers.  The previous Consumer and Industry Advisory Committee (CIAC) was dissolved effective December 31, 2023.

In a press release, TICO states the goal of the two new councils is to "provide new opportunity for Ontario’s travel industry to provide input on the way travel consumer protection is delivered in the province," adding that "travel retailers and wholesalers serve a vital role in ensuring TICO’s consumer protection mandate is embraced and delivered to consumers in an effective and efficient manner."

14 new members will be selected for the inaugural council of the IAC, which will become active April 1, 2024. The IAC will meet up to four times per year, ideally in-person, where members have the time to commit to becoming a strong contributor.  The deadline for applications is Friday, February 16, 2024 at 4 pm.

TICO says their goal is to select members representing a broad range of registrant business models reflective of different products, delivery channels, consumer groups, etc. from across the province. In addition to a positive orientation to consumer protection, they are also looking for prospective members who:

- Understand and embrace TICO’s consumer protection mandate;

- Considered by peers as independent thinkers recognized for consensus building with strong strategic, risk management, communications and teamwork skills;

- Represent the diversity of Ontario, willing to consider a broad range of perspectives; and

- Have unquestionable integrity, credibility and high ethical standards.

If you are interested in representing your travel sector perspective and contributing to the future of TICO’s consumer protection mandate, please complete this short online application form and send your resume to [email protected]

The deadline for applications is Friday, February 16, 2024 at 4 pm.

A detailed Terms of Reference is available on TICO's website, which provides further details, context and expectations for future IAC members. Common to similar public sector councils, members should expect a reasonable but thorough review of their candidacy, including an interview and necessary background checks. 

To further encourage participation, and reflect the expected modest time commitment, a standard per diem will be paid to members attending meetings. 

Please note that membership will only be permitted on one TICO council, in the event there is also interest in applying to the CAC. More information about the CAC and membership requirements will be sent separately.

Any questions can be directed to [email protected]



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