TDC's Agent@home's Support is Key to Your Success

Agent@home

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With Agent@home, Transat Distribution Canada (TDC), one of the country's largest full-service, 100% Canadian and bilingual travel agency networks, can offer travel professionals all types of models, whether they wish to be full-time employees, franchise owners or independent contractors, and all this within a Canadian owned and fully bilingual organization.

"Our offerings puts us in a strong position by allowing all travel professionals in our network to evolve according to their needs and to market conditions, while still enjoying the benefits of being part of the leading network in Canada," said Karine Gagnon, General Manager of Transat Distribution Canada. "

In the end, all members profit from the learnings and programs developed in anyone of our business sectors."

Late last year, the organization made appointments to its agent@home program to better meet the needs of their agents.

Carol Thorne

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"It gives me great pleasure to announce the appointment of two new members to the TDC agent@home team. Firstly, we welcome Carol Thorne (pictured) a 30-year veteran of TDC, who is now the Regional Manager for the Ontario, Western and Maritime regions," said Gagnon.

"As regional managers, their role is to support the agent@home travel professionals in their respective region, to answer their questions, provide training, direct them to the right resources within the team. In the ever-changing world of travel, this supporting role for travel professionals is truly valuable".

Caroline Legendre

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"Secondly, Caroline Legendre, an experienced travel professional, has recently joined TDC as Regional Manager and will be responsible for Quebec," says Karine Gagnon, General Manager of Transat Distribution Canada. "As regional managers, their role is to support the agent@home travel professionals in their respective region, to answer their questions, provide training, direct them to the right resources within the team. In the ever-changing world of travel, this supporting role for travel professionals is truly valuable".

Karine Gagnon continues "I am also pleased to announce that Chantal Lalonde, who was instrumental in the creation and development of TDC's agent@home program, has been promoted to Business Development Manager for the province of Quebec. She will be working alongside Katrina Rourke, our Business Development Manager for Ontario, Western Canada and Atlantic, who are responsible for the continued growth of our agent@home membership".

TDC Campus: learning on demand!

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We're the creators of TDC Campus, the most affordable and comprehensive training program on the market. Available online and on demand, it's designed for beginners and experienced Travel Professionals alike. The TDC Campus is exclusive to our travel professionals, especially those enrolled in our agent@home program. It is the ultimate training platform, offering everyone the means to excel!

- More than 50 hours of content in English and French

- The content is always up to date with continuous updates

- All content is always available online, accessible and responsive to your devices,

be it a computer, tablet or mobile phone

- Four modules with content for all levels of travel industry experience

- Training based on dynamic, hands-on and varied learning approaches like videos, readings, interactive guides, simulations, etc., to adapt to the needs of all learners and provide you with an interactive experience

- And more!

Support & Onboarding

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Even as a travel agent at home, you're never alone! Whether you want to connect with our extended network of Travel Professionals or need assistance with marketing, invoicing or day-to-day operations, our team of professionals is there to help you.

When you join Transat Travel agent@home, you're joining Canada's largest leisure travel group, made up of a team of professionals dedicated to your success!

With TDC, you're never on your own.

- The agent@home Regional Manager, Carol Thorne, will be your first point of contact when you join and will assist you with your transition into the agent@home program

- TDC has a dedicated Network Support Team for any questions or assistance

- TDC Finance is available to help you with invoicing

- A dedicated extranet section with information specific to the agent@home program

- Monthly town hall meetings with peers, hosted by our senior management team to maintain contact and create a positive dynamic within the team

- Our two dedicated private Facebook groups to facilitate communication: one for our French-speaking consultants in Quebec and the second, bilingual, for all of Canada

- Our dedicated weekly newsletter, keeping you informed on developments within the TDC network, as well as on updates.

Don't miss the invaluable opportunity to join our exceptional community of travel professionals today! By becoming a member of our agent@home program, you will receive quality coaching to help you achieve your professional goals and advance your career. With our support, you can develop your skills and succeed in the travel industry. Don't hesitate any longer and join us now to pave your way to success!

Contact Katrina Rourke, our Business Development Manager for the agent@home program by email: [email protected]. Or by phone: 1-866-665-4282

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