TDC's Exclusive FAMs a Big Perk of Agents @ Home Program

In October, 2022, Transat Distribution Canada (TDC), one of the country's largest full-service, 100% Canadian and bilingual travel agency networks, sent 14 of its travel professionals from across Canada to take part in an exclusive "Raise your Sales" FAM trip aboard the Scarlet Lady, one of the luxury cruise line's Virgin Voyages ships, departing from Miami.

The FAM was one of my many perks of TDC's agent @ home perks, and the travel professionals who took part in this exclusive TDC Network fam trip were thrilled with the atmosphere on the ship. They were able to attest to the exceptional quality of the food served on board, the attentive service and the wide range of services and activities offered.

"Transat Distribution (TDC) travel professionals have access to the largest educational Campus plus on-sight destination immersion training in Canada. Our calendar of hosted exclusive training FAMs are just one example where our consultants learn firsthand about the latest travel products and trends. It's an opportunity to meet with senior members from TDC and our Travel Partners and network with like-minded professionals.

Here are some of the highlights shared by our agents@home who recently travelled with us."

"I recommend cruising with Virgin Voyages to anyone who wants a quality adult vacation. Whether it's as a couple, with family or with friends. Whether you prefer a relaxing vacation or lots of activities, there is something for everyone. Virgin Voyages does many things differently and that, in my opinion, is one of their great strengths!"

"The agent@home program is great for many reasons. The support from the team and the reputation of the network makes me very proud to be part of it. The many familiarization trips TDC offers allow us to have great experiences so that we are better equipped to serve our clients."

"The best move I made in my career was to joining the Transat agent@home program 4 years ago. Since then, I have enjoyed so many experiences and benefits. Their exclusive FAMS are second to none. I would never have experienced Seabourn without going on this FAM. Now that I have, I am so glad and can't wait to recommend it to my clients. TDC is a wonderful organization to be part of. Their agent support is second to none including FAMS, training, webinars with their many partners. I am grateful for their support in helping me become a better agent and during the pandemic. This meant a great deal to me. Always partner yourself with an organization that is solid and has a great reputation in the industry. You will never regret it."

"Seabourn was the best cruise line I ever sailed on. From the first touch checking-in to check-out, it was first class all the way, staterooms were huge with a living area, dining area, bedroom and a bathroom that had all marble double sinks, separate shower and soaker tub. Not to mention the largest balcony I've ever seen on a cruise line. Each guest is treated with special attention. It is quite clear that this is one of the best small ship cruise lines the industry has, with drinks dining and gratuities included in the fare.

It's the best value the industry offers in top-class experience - just sail with them once and you will certainly sail with them again."

"Virgin Voyages is a very unique cruise line. They have made a big effort to be different. There are 20 different dining options that you can order off the menu at no extra charge, the most comfortable hammocks on the balconies, eclectic shows, and staff that is allowed to be who they are whether that means being covered in tattoos, having a Mohawk hairstyle or being a man wearing a dress. We were given Sea Terrace cabins, had 2 mornings of workshops and a champagne welcome. The rest of our time was spent exploring the ship, the destinations, the parties (Scarlet Night and a Pyjama party) and of course the FOOD!"

"FAM trips are not to be considered a cheap way to go on vacation. They are to be done with the intention of learning about the product and selling it with confidence. That being said, no one said you couldn't have fun on a FAM. I have done 3 FAM's in the last year. A tour, a cruise and a resort. I had a blast on each one. I really enjoy the agents-only FAMs because I am surrounded by people who understand my challenges (being on hold with an airline for 7 hours) and successes (happy clients that send referrals). I always learn something from them."

"Seabourn strives to treat you like an individual and meet your needs, you never feel rushed, it never feels crowded. You are made to feel special and that you are the most important guest on the ship."

"TDC provides fantastic opportunities to experience the products we sell. I have been fortunate to have the chance to personally experience cruises and land tours through TDC FAMs. It really makes a difference when you can say "I have been on that ship, at that resort". There is nothing like first-hand knowledge."